Privacy policy
1. Introduction
The domain name and website operated under the brand name VIRASAA (the “Website”)
are managed by VIRASAA (“Company”, “we”, “our”, or “us”).
At VIRASAA, we value your privacy and are committed to protecting your personal
information with the highest standards of security and transparency. This Privacy Policy
explains how we collect, use, store, and protect your information when you use our Website
or services. By accessing or using our Website, you agree to the terms outlined in this
Privacy Policy.
2. Information We Collect
Personal Information: When you create an account, place an order, contact us, or interact
with our Website, we may collect the following information:
● Full name
● Email address
● Mobile number
● Shipping and billing address
● Pin code
● Payment-related details
Log Data: When you visit our Website, certain information may automatically be collected,
including:
● IP address
● Device type
● Pages visited
● Browser type and version
● Links clicked
● Number of visits
● Products viewed, added to cart, or added to wishlist
● Browsing behavior and interaction data
Cookies:We use cookies and similar technologies to improve your browsing experience
and personalize content. Cookies are small files stored on your device that help us
understand user preferences and Website performance. You may choose to disable cookies
through your browser settings; however, some Website features may not function properly if
cookies are disabled.
3. How We Use Your Information
To Provide and Improve Our Services: Process orders and transactions, deliver products
and customer support. Improve website functionality and user experience. Conduct
analytics, research, and performance audits.
To Contact You: With your consent, we may send you order updates and account
notifications, promotional offers and marketing communications. Information regarding
policies, services, or new launches. You may opt out of promotional communications at any
time.
For Security and Fraud Prevention: We may use your information to verify user identity,
prevent fraudulent transactions or unauthorized activities, enforce our policies and legal
obligations, maintain website security and integrity.
4. Disclosure of User Data
We may share your information with trusted third-party service providers for purposes
including:
● Payment processing
● Order fulfillment and delivery
● Website hosting and maintenance
● Marketing and analytics services
● Customer support operations
These third parties are contractually obligated to maintain the confidentiality and security of
your information and may use it only for the services assigned to them.
5. Data Security
We implement commercially reasonable techniques and organizational safeguards to
protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage over the internet is completely
secure, and therefore we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites or platforms. VIRASAA is not
responsible for the privacy practices, policies, or content of such external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
7. Children’s Privacy
Our Website and services are not intended for individuals below the age of 13 years.
We do not knowingly collect personal information from children under 13. If we become
aware that such information has been collected, we will take appropriate steps to delete it
promptly.
8. Changes to This Privacy Policy
VIRASAA reserves the right to update or modify this Privacy Policy at any time.Any
changes will be posted on this page along with the updated effective date. Continued use of
the Website after such updates constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal
information, please contact us at:
Email: support@virasaa.co.in
If you do not agree with this privacy policy, please refrain from using our website.
10. Important Notices
No Unsolicited Requests: VIRASAA will never ask for sensitive information such as: UPI
PINs, OTPs, Passwords, Debit/Credit card details through phone calls, emails, SMS, or
social media messages. Please do not share such information with anyone claiming to
represent VIRASAA.
Fraudulent Activity Warning: Please be cautious of fake websites, unauthorized sellers,
or individuals misusing the VIRASAA brand name. Always ensure that you are interacting
through our official channels only.
Reporting Suspicious Activity: If you receive suspicious calls, messages, or emails
claiming to be from VIRASAA, please report them immediately at:
Email: support@virasaa.com
DATA RETENTION
We retain user data only for as long as necessary to fulfill the purposes outlined in this
privacy policy, including providing services, maintaining user accounts, and complying with
legal obligations.
● User information may be retained while the account remains active.
● Certain data may be retained for legal, regulatory, taxation, fraud prevention, or
compliance purposes.
● Information may also be retained to resolve disputes or enforce agreements where
necessary.
USER RIGHTS & DATA DELETION
Users have the right to access their personal data, correct inaccurate information, request
deletion of their personal information.
● Users may request account deletion or data removal at any time by contacting:
support@virasaa.co.in
● Upon receiving a valid request, we will process deletion or anonymization of
personal data within a reasonable timeframe, unless retention is required under
applicable laws or for legitimate business purposes.
● Certain information may continue to be retained where legally required.
Thank you for choosing VIRASAA. Your trust, privacy, and security are important to us.
