Privacy policy

PRIVACY POLICY
1. Introduction
The domain name and website operated under the brand name VIRASAA (the “Website”) are managed by VIRASAA (“Company”, “we”, “our”, or “us”).
At VIRASAA, we value your privacy and are committed to protecting your personal information with the highest standards of security and transparency. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Website or services.
By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Personal Information
When you create an account, place an order, contact us, or interact with our Website, we may collect the following information:
Full name
Email address
Mobile number
Shipping and billing address
Pin code
Payment-related details required for order processing
Automatically Collected Information
When you visit our Website, certain information may automatically be collected, including:
Device type
IP address
Browser type and version
Pages visited
Links clicked
Number of visits
Products viewed, added to cart, or added to wishlist
Browsing behavior and interaction data
Cookies
We use cookies and similar technologies to improve your browsing experience and personalize content. Cookies are small files stored on your device that help us understand user preferences and Website performance.
You may choose to disable cookies through your browser settings; however, some Website features may not function properly if cookies are disabled.
3. How We Use Your Information
We use the information collected for the following purposes:
To Provide and Improve Our Services
Process orders and transactions
Deliver products and customer support
Improve Website functionality and user experience
Conduct analytics, research, and performance audits
To Communicate With You
With your consent, we may send:
Order updates and account notifications
Promotional offers and marketing communications
Information regarding policies, services, or new launches
You may opt out of promotional communications at any time.
For Security and Fraud Prevention
We may use your information to:
Verify user identity
Prevent fraudulent transactions or unauthorized activities
Enforce our policies and legal obligations
Maintain Website security and integrity
4. Sharing of Information
We may share your information with trusted third-party service providers for purposes including:
Payment processing
Order fulfillment and delivery
Website hosting and maintenance
Marketing and analytics services
Customer support operations
These third parties are contractually obligated to maintain the confidentiality and security of your information and may use it only for the services assigned to them.
We do not sell or rent your personal information to third parties.
5. Data Security
We implement commercially reasonable technical and organizational safeguards to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage over the internet is completely secure, and therefore we cannot guarantee absolute security.
6. Third-Party Links
Our Website may contain links to third-party websites or platforms. VIRASAA is not responsible for the privacy practices, policies, or content of such external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
7. Children’s Privacy
Our Website and services are not intended for individuals below the age of 13 years.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it promptly.
8. Changes to This Privacy Policy
VIRASAA reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the updated effective date. Continued use of the Website after such updates constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: support@virasaa.com
10. Important Notices
No Unsolicited Requests
VIRASAA will never ask for sensitive information such as:
UPI PINs
OTPs
Passwords
Debit/Credit card details
through phone calls, emails, SMS, or social media messages.
Please do not share such information with anyone claiming to represent VIRASAA.
Fraudulent Activity Warning
Please be cautious of fake websites, unauthorized sellers, or individuals misusing the VIRASAA brand name.
Always ensure that you are interacting through our official channels only.
Reporting Suspicious Activity
If you receive suspicious calls, messages, or emails claiming to be from VIRASAA, please report them immediately at:
Email: support@virasaa.com
DATA RETENTION
We retain user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, maintaining user accounts, and complying with legal obligations.
User information may be retained while the account remains active.
Certain data may be retained for legal, regulatory, taxation, fraud prevention, or compliance purposes.
Information may also be retained to resolve disputes or enforce agreements where necessary.
USER RIGHTS & DATA DELETION
Users have the right to:
Access their personal data
Correct inaccurate information
Request deletion of their personal information
Users may request account deletion or data removal at any time by contacting:
support@virasaa.co.in
Upon receiving a valid request, we will process deletion or anonymization of personal data within a reasonable timeframe, unless retention is required under applicable laws or for legitimate business purposes.
Certain information may continue to be retained where legally required.
Thank you for choosing VIRASAA. Your trust, privacy, and security are important to us.