Shipping policy

Shipping & Exchange Policy – Virasaa
Welcome to Virasaa
What is your Shipping Timeline?
At Virasaa, every order is carefully processed and packed with attention to detail. Orders are usually dispatched from our warehouse within 2–3 business days. Once shipped, delivery may take approximately 6–10 working days, depending on your delivery pincode and courier availability.
Working days: Monday to Friday (excluding weekends and public holidays).
As soon as your order is dispatched, tracking details will be shared with you via your registered email address and/or WhatsApp number.
For security reasons, we request customers not to accept any parcel that appears tampered, damaged, or opened at the time of delivery. Virasaa will not be responsible for parcels accepted in such condition.
Do you offer Reverse Pickup for Exchanges?
Yes, Virasaa offers reverse pickup service for eligible exchange requests within India.
However, reverse pickup may not be available for certain pincodes or remote locations. In such cases, customers may be requested to courier the product back to us at their own cost and risk. Our support team will assist you with the return process wherever possible.
Where can I find my Tracking Details?
Once your order is shipped from our warehouse, you will receive your tracking details via WhatsApp and/or email on your registered contact information.
If you do not receive tracking details within the expected dispatch timeline, please contact the Virasaa support team for assistance.
What are your Shipping Charges?
We offer Free Shipping across India on most orders.
However, shipping charges may apply on select products, locations, or during special promotional periods. Any applicable shipping fee will be shown at checkout before payment.